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NetSuite
NetSuite is a comprehensive cloud-based enterprise resource planning (ERP) platform designed for businesses to manage various aspects of their operations, including accounting, finance, customer relationship management (CRM), e-commerce, inventory, and more. Developed by Oracle, NetSuite provides a suite of applications that are scalable and flexible, making it suitable for businesses of different sizes and industries.
Salesforce
Salesforce Service Cloud is a customer service platform that helps businesses manage their customer support processes. It provides tools for automating service operations, managing cases, and improving customer satisfaction. It can manage leads, contacts, opportunities, and cases. Salesforce also offers several features to help businesses automate their sales and marketing processes, such as email marketing, lead capture, and lead scoring.